Thyme Out is committed to protecting your privacy and personal information. Please take a few minutes to read our Privacy Policy so that you understand how we use the information collected from our web site. By using our web site, you accept and agree to theThyme Out Privacy Policy.
As we continuously improve and expand our services to you, this policy might change. Please check in occasionally for updates. Your continued use of our Thyme Out web site following the posting of changes to this policy signifies your acceptance to any changes.
How do you use the information that you collect?
We use customer information for ordering purposes; customer verification (should a customer decide to change an order, reschedule, or cancel); session preparation; to contact the customer when necessary regarding an online purchase; to respond to questions or issues; to periodically send information about our company; to perform normal business operations including billing, collection, and accounting; to register you for contests, sweepstakes, or other offers; and to respond to subpoenas, court orders, or other legal process as required or permitted by law.
We reserve the right to share customer information with our affiliated companies, successors in interest and franchisees. We may also provide information to third parties to provide services related to our business, such as billing, data storage or marketing. These parties may only use the information to perform these services and may not use it for any other purpose.
Your information is not sold, rented, traded, or shared with any outside organization for commercial purposes.
How secure is my information?
This site has security measures in place to protect against loss, misuse, or alteration of the information under our control, most importantly information transmitted to us during the process of purchasing on our web site. We use industry standard encryption technologies when transferring and receiving data from customers on our web site.
The credit card information you provide when registering at Thyme Out or purchasing a gift certificate is protected by Secure Sockets Layer (“SSL”) technology. SSL uses a digital certificate to authenticate identity and encrypts or scrambles information sent from your browser to our server. You can verify the presence of SSL by the presence of a padlock in the bottom right-hand corner of your browser status bar. We do not store hard copies or electronic copies of credit card information on our web server. Credit card information provided over the phone is destroyed after it is entered.
Can I choose what communications I receive from you, or opt out all together?
Yes. While you will always receive purchase-related communication from Thyme OUt via email (such as receipts, session reminders, order or session changes, etc.), we allow customers the opportunity to select or decline optional communications. If you are currently receiving e-mails from us and would like to opt out, you may contact us via e-mail at customerservice@thymeout.com, or click "unsubscribe" on the bottom of any e-mail.
How do I correct/update my information?
You will need to contact our store 301.990.6440 to update e-mails, address or phone information. You are able to change your password at the log-in screen any time and we recommend that you do so every three months.